Frequently Asked Questions
Everything you need to know about our rainwear and accessories
What makes Kattnakken rainwear different from other brands?
Our rainwear is specifically designed for the harsh Nordic climate, using high-quality waterproof materials and taped seams to ensure maximum durability and comfort in all weather conditions.
How long does shipping take and what are the costs?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, and delivery usually takes 3-7 business days depending on your location. Shipping costs are calculated at checkout.
What is your return policy?
We offer a 14-day return period from the day you receive your order. Items must be in their original condition with all tags attached to be eligible for a full refund.
How should I wash and maintain my Kattnakken gear?
To preserve the waterproof coating, we recommend wiping dirt off with a damp cloth. If necessary, machine wash at 30°C using a gentle cycle and avoid fabric softeners or tumble drying.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Klarna for flexible financing.
How do I find the right size for my child?
Our clothing generally follows standard European sizing based on height in centimeters. We recommend checking our detailed size guide on each product page to ensure the perfect fit.